The AHS efforts at performance improvement are focused on three key areas and represent efforts to establish measurable baseline data that translates across the care delivery platforms available to the participating physicians.
Activities in this area include measured patient satisfaction surveys in participating practices. AHS actively works to improve outcomes and reduce the incidence of surgical site infections and complications using the Johns Hopkins SUSP model as the transformative mechanism.
COST OF CARE
Activities in the Cost of Care area include benchmarking total medical expense (TME) for surgical services as well as monitoring trends for surgical procedures. AHS monitors and works to improve both unit cost and utilization statistics for surgical services by striving to reduce supply variability among surgeons for common procedures (currently appendectomy and cholecystectomy).
As part of AHS’s ongoing population health performance improvement activities, AHS is actively working to develop screening tools for post-ICU syndrome and social determinants of disease. AHS has an active relationship with the Alaska Food Bank and is working to develop a food pantry with food prescriptions for those screened as food insecure and needing surgery. AHS will also be working to develop trauma prevention programs in conjunction with the ACS and the Hospital trauma programs.