PERFORMANCE IMPROVEMENT

The AHS efforts at performance improvement are focused on three key areas and represent efforts to establish measurable baseline data that translates across the care delivery platforms available to the participating physicians. 

PATIENT EXPERIENCE

Activities in this area include measured patient satisfactions surveys in participating practices. AHS actively works to improve outcomes and reduce the incidence of surgical site infections and complications using the Johns Hopkins SUSP model as the transformative mechanism.

 

COST OF CARE

Activities in the Cost of Care area include benchmarking total medical expense (TME) for surgical services as well as monitoring trend for surgical procedures. AHS monitors and works to improve both unit cost and utilization statistics for surgical services by striving to reduce supply variability among surgeons for common procedures (currently appendectomy and cholecystectomy).

 

POPULATION HEALTH

As part of AHS’s ongoing population health performance improvement activities, AHS is actively working to develop screening tools for post-ICU syndrome, as well as for social determinants of disease. AHS has an active relationship with the Alaska Food Bank, and is working to develop a food pantry with food prescriptions for those screened as food insecure and needing surgery. AHS will also be working to develop trauma prevention programs in conjunction with the ACS and the Hospital trauma programs.

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